Shipping Policy

Overview:

This shipping policy applies to transactions made using our payment wallet. We aim to provide a seamless and secure experience for our users.

Shipping Details:

  • Digital Goods/Services: For digital goods or services, delivery will be instant or as specified by the merchant.
  • Physical Goods: For physical goods, shipping details will be provided by the merchant, including estimated delivery times and shipping costs.

Shipping Responsibilities:

  • Merchant Responsibility: Merchants are responsible for ensuring timely and accurate shipping of physical goods.
  • Payment Wallet Responsibility: We are responsible for facilitating secure payment transactions and providing transaction tracking information.

Tracking and Delivery:

  • Transaction Tracking: Users can track their transactions within the payment wallet app.
  • Delivery Issues: Any issues with delivery should be directed to the merchant or shipping carrier.

Returns and Refunds:

  • Return Policy: Return policies will be determined by the merchant.
  • Refund Process: Refunds will be processed according to the merchant's return policy and our refund policy.

Contact Us:

If you have any questions or concerns about shipping, please contact us at:

Last updated: October 2, 2025